Pyramid Hotel Group

  • Catering Sales Manager

    Hotel/Resort Name Embassy Suites Lexington
    Posted Date 2 months ago(11/21/2018 1:50 PM)
    Company Name
    Winegardner and Hammons Hotel Group
    Location
    US-KY-Lexington
    Department
    Sales
    Position Type
    Regular Full-Time
    # of Openings
    1
    Requisition ID
    2018-4215
  • About Us

    The Embassy Suites Lexington hotel boasts a beautiful setting in the heart of Kentucky’s Bluegrass Country at the University of Kentucky Coldstream Research Campus. This stylish hotel boasts the award for the highest helpfulness of hotel team members; and our designation as Employer of the Year is just one more reason you need to come see what a career with us could do for you!

    Description

    Major Function:

     

    Coordinates all service aspects related to convention, meetings, group activities and banquets booked through the sales office.

     

    Essential Functions:

     

    • Provide the highest quality of service to the customer at all times.
    • Assists client in the selection of food and beverage menu using upselling techniques to maximize revenue.
    • Contacts client to confirm meeting’s dates, times, number attending, and hotel and meeting room requirements. Follows up regularly to receive updated information and obtain a guaranteed commitment.
    • Determines outside vender service needs (i.e., entertainment, floral displays, audio visual, local tours, etc.).
    • Communicates to respective departments to ensure delivery of service (i.e., guest services department for room blocks, VIP check-ins and guest transportation needs, food and beverage department for restaurant and catering arrangements, outside vendor or internal sources for audio visual requirements, accounting for payment schedule).
    • Arranges and conducts pre- and post-convention meetings with appropriate hotel departments to assure that all client needs are met.
    • Inspects meeting room set-up to assure compliance with client specifications.
    • Serves as host to group upon arrival and is available to assist with any client needs that may arise during his/her stay.
    • May assist in sales effort of the hotel through telemarketing and obtaining leads from sales files, publications and advertisements.
    • Handles call-in business/inquires for prospective clients.
    • Has a thorough knowledge of emergency procedures.
    • Practices safety standards at all times.
    • Adheres to all work rules, procedures and policies established by the company, including but not limited to, those contained in the Employee Handbook.
    • Responsible for meeting financial goals of department.
    • Other duties as assigned of which the employee is capable of performing.

     

    Requirements

    • 2 or 4 year degree in business or related area.
    • Excellent communication skills.
    • Ability to perform all physical requirements of assigned job with or without accommodation.
    • Optimum candidate will have flexible schedule (days and shift availability).
    • Minimum 1 year previous sales and catering experience.
    • Able to function in a Manager on Duty capacity as necessary.

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