Pyramid Hotel Group

  • Restaurant Host/Cashier

    Hotel/Resort Name Holiday Inn Resort Orlando Suites - Waterpark
    Posted Date 1 month ago(12/21/2018 10:50 AM)
    Company Name
    Pyramid Hotel Group
    Location
    US-FL-Orlando
    Department
    Food & Beverage
    Position Type
    Regular Full-Time
    # of Openings
    1
    Requisition ID
    2018-4412
  • About Us

    The all-new Holiday Inn Resort Orlando Suites—Waterpark is a fun and fabulous addition to the Orlando area and an equally exciting place to work. Our staff is focused on providing fun and entertainent for families in a colorful, playful environment where top-quality service is a driving motivation. People of all ages enjoy our wide variety of services and amenities, including choice of 1-bedroom, 2-bedroom or 3-bedroom suites, a Waterpark with pool and slides, poolside entertainment, family activities, live entertainment, cozy cabanas and a poolside bar. We offer a shuttle to Disney World and Universal Orlando, and easy access to the Greater Orlando area—a wonderful area to live, work and play! Accept the challenge of helping us provide memorable, service-oriented experiences for our guests: Find the right job opportunity at the Holiday Inn Resort Orlando—Waterpark and apply today!

    Description

    Responsible for greeting guest in a friendly manner and escorting guests to tables. Monitors guests’ needs and the workflow of the restaurant and seats guests accordingly.

    •  Keeping the general work area stocked and cleaned.
    • Practices safe food and beverage handling and clean up at all times and must be able to communicate and interact with guests, handle crowds and put guests at ease.
    • Shows guests they care, and ask them about their dining experience. Effectively handle guest complaints and involve manager at appropriate time.
    • Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards.

     

    • Assist in marketing, promotional services and situational selling, such as communicating new promotions, products or marketing information to guest.
    • Clears, sanitizes and sets tables as needed.
    • Manages a line by working with managers to quote accurate wait times.
    • Handles guest complaints with tact and professionalism, turning dissatisfied guests into raving fans.
    • All other duties as assigned.

     

     

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