We make our guests feel welcome the moment they arrive at the DoubleTree by Hilton Jacksonville Airport with a signature, warm chocolate chip cookie at check-in.
All of our modern guest rooms and suites feature complimentary WiFi, a 42-inch flat-screen HDTV, a plush bed and a spacious desk with ergonomic chair and multimedia hub.
A variety of onsite dining options are available, such as savor American cuisine for breakfast, lunch and dinner in our Frequency Restaurant. Relax with a drink and a light snack beside the cozy outdoor fire pit.
With 11,000 sq.ft. of stylish and contemporary function space, including a luxurious 3,450 sq.ft. ballroom, we are the ideal venue for meetings, conferences and weddings. Guests are able to take advantage of creative onsite catering options, complimentary WiFi and the latest A/V technology, or print their boarding pass in the 24-hour business center. After a long flight, energizing in the complimentary 24-hour fitness center or swimming in the sparkling waters of the refreshing saltwater pool are just two of the many features we offer at DoubleTree by Hilton Jacksonville Airport.
We provide the special comforts and acts of kindness that make the traveler feel human again.
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.
The Front Desk Agent will:
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
High school diploma preferred.
No prior experience required. Prior hospitality experience preferred.
Licenses or certificates:
No special licenses required.
All employees must maintain a neat, clean and well groomed appearance (specific standards available).
Applicants with additional language skills preferred.
We are a drug-free work place; pre-employment drug screen required. EOE/AAP
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