Pyramid Hotel Group

  • Sales Manager

    Hotel/Resort Name Chicago Marriott Northwest
    Posted Date 3 weeks ago(1/2/2019 1:38 PM)
    Company Name
    Winegardner and Hammons Hotel Group
    US-IL-Hoffman Estates
    Position Type
    Regular Full-Time
    # of Openings
    Requisition ID
  • About Us

    Situated in the upscale suburb of Hoffman Estates, the Chicago Marriott Northwest hotel is near O’Hare International Airport, the city of Schaumburg and an array of attractions including Woodfield Mall, the Sears Centre Arena, Wrigley Field and Arlington Park. Our talented team has created a reputation of outstanding service and we want to build on that! Find out today what a career here can mean for you!



    We are currently seeking an experienced Sales Manager to join our team.

    The best candidates will possess excellent communication skills, both written and oral, and should present a professional appearance.

    Candidates should have the ability to self-motivate, be a strong team player, and be willing to learn. Excellent relationship-building and negotiating skills, exceptional follow-through, strong organizational skills and strong time-management skills are required.

    The Sales Manager will be required to utilize PC applications, including property management systems, database and Microsoft Office products.


    Major functions:

    • Solicits, confirms and coordinates transient and group sales for hotel.
    • Effectively monitors market positions with assigned market(s).
    • Coordinates with the Sales and Catering Manager the handling, maintaining, and development of group business.
    • Makes outside sales calls/trips within existing geographical market.

    Essential functions:

    • Provide the highest quality service to the customer at all times
    • Develop direct sales plan within assigned market responsibilities for each assigned property.
    • Includes the development of sales programs to solicit business by contacting representatives of government, business associations and social groups through direct sales and promotional efforts * With the Director of Sales creates pricing strategy recommendations; establishes group rate parameters; monitor turndowns and group selling strategies.
    • Ensures accurate follow-through of communications on customer needs
    • Through agreement letters, customer correspondence and appropriate inter-regional communications to reservations and property management. * Assists DOS in negotiating profitable customer commitments on business. When negotiating outside agreed upon parameter (i.e. rates, number of room nights, etc…), approval from DOS should be obtained.
    • Keep existing business monitored and satisfied.
    • Pre-and post-evaluation with clients.
    • Frequent phone and personal visits
    • Follows-up on group comment forms when appropriate. * Supports use of promotional customer programs.
    • Develops and implements regional and hotel-specific promotions with the GM
    • Maintains awareness of competitive market positions and programs to provide input to the DOS.
    • Recommends appropriate marketing and sales plans/targets to ensure successful performance of each assigned property.
    • Develops competition survey to measure market share and changes in the competition.
    • Assists in revising sales and marketing guidelines, marketing procedures, and promotions manual when appropriate.
    • Develops new business through obtaining accounts from the competition, lateral development of existing accounts and contacting new customers in the market.
    • Develops quarterly sales forecast recommendations and targets for success and local market assignments.
    • Maintains accurate records of sales activities and results and analyzes period end results.
    • Participates in sales blitz trips.
    • Develops strong rapport with customers acting as the liaison with customers and property management.
    • Participates in hotel selling skills program.
    • Represents hotels when necessary to local communities through affiliation with professional business organizations.
    • Facilitates effective communication with other departments.



    • Qualified candidates will have a 2 or 4 year degree in business or related area.
    • Previous Sales experience required, hotel sales preferred
    • Previous Marriott experience highly desirable
    • Ability to read, write, speak and understand English
    • Ability to perform all physical requirements of assigned job with or without accommodation.
    • Optimum candidate will have flexible schedule
    • Able to function in a Manager on Duty capacity as necessary.


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